Every state has a row in a rules table: statute citation, the deadline after a discharge, after a resignation (including the notice condition where the statute changes the answer), after a layoff, the late-payment penalty type and formula, whether accrued vacation counts as wages, how commissions and bonuses are treated, the agency that takes wage claims, and the small claims limit for an individual.
Rows are filled from the state labor agency's own published guidance and from the statute text. Third-party summary sites are not used, because they contradict each other — Michigan's penalty is the classic example. Every state page lists its sources with links and the date we last checked them, and each row is reviewed again every 90 days.
Each row is checked twice against separate official pages. If the two checks disagree on a number, the state is marked unverified: the information page stays live but letters for that state cannot be purchased. We would rather lose the sale than ship a letter that cites the wrong deadline.
The letter body is produced by fixed templates filled with your facts and the state's rule. There is no generated prose per order, which means the price stays at $9.99 and the letter says the same thing every time it is printed.
Rates, hours, PTO, commissions, the deadline date, days late, and the penalty estimate are all computed server-side from the numbers you submit, so the amounts in the letter and the amounts in the preview cannot drift apart.
We do not send the letter for you, we do not contact your employer, we do not file anything with an agency or court, and we do not give advice about your specific situation. The document is the product.